Privacy Policy – 317bet: Protecting Your Data

317bet respects every user's privacy. This page clearly explains what data we collect, how we use it, who we may share it with, and what your rights are as a data subject — all in compliance with Brazil's General Data Protection Law (LGPD).

Last updated: January 1, 2026
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The Summary of What You Need to Know

The most important points of this Privacy Policy before you read the full document.

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Your Data Belongs to You

317bet does not sell, rent, or trade users' personal data to marketing companies or any other third party unrelated to the operation of the platform.

🇧🇷
LGPD Compliance

This policy was drafted in compliance with the General Data Protection Law (Law No. 13.709/2018), the Brazilian legislation governing the processing of personal data.

🛡️
End-to-End Encryption

All data transmitted between your device and 317bet is protected by 256-bit SSL encryption — the same standard used by Brazil's leading digital banks.

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You Have the Right to Request Deletion

At any time, you may request the deletion of your personal data from 317bet's database, except where retention is required by a legal or regulatory obligation.

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We Collect Only What's Necessary

317bet collects only the data strictly necessary for service delivery, identity verification, fraud prevention, and compliance with legal obligations.

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Communications Only with Consent

317bet sends marketing emails and messages only to users who have opted in to receive them. Unsubscribing is available in every communication sent by the platform.

How 317bet Protects Your Data

Technology, processes, and a security-first culture applied to protect every user's privacy.

256-bit SSL Encryption on All Transactions

All communication between your phone or computer and 317bet's servers is encrypted using TLS protocol with 256-bit encryption. This means no sensitive data — login, password, CPF, banking details — travels across the internet in plain text. This is the same standard used by Nubank, Itaú, Bradesco, and other major Brazilian banks.

Secure Storage with Restricted Access

317bet user data is stored on protected servers, with access restricted to staff members who need the information to perform their specific roles. Internal access is managed through individual credentials, logged, and periodically audited to detect any unauthorized activity.

Identity Verification to Protect You

317bet's KYC (identity verification) process is more than a regulatory requirement — it's an active safeguard against unauthorized use of your account by third parties. By confirming you are who you say you are, the platform ensures that withdrawals and account changes can only be made by the account's legitimate owner.

Full Control Over Marketing Communications

You decide whether you want to receive promotions, news, and offers from 317bet. During registration, you can choose whether or not to consent to marketing communications. If you change your mind at any time, you can unsubscribe directly from your account dashboard or via the link included in every email sent by the platform.

Compliance with Brazilian LGPD

317bet has structured its data collection, use, and storage processes in compliance with the General Data Protection Law (Lei nº 13.709/2018). This includes clearly defining the legal basis for each type of data processing, respecting retention periods, and guaranteeing the data subject rights established by law.

Data Anonymization & Minimization

For internal analysis purposes — such as identifying platform usage patterns and improving the user experience — 317bet uses anonymized data wherever possible. The data minimization principle is applied: we collect only what is necessary for each specific purpose, without building excessive user datasets.

Your Rights as a Data Subject

The LGPD grants you concrete rights. Here's what you can demand from 317bet at any time.

Access

Request a copy of all personal data that 317bet holds about you.

Correction

Request the correction of incomplete, inaccurate, or outdated information in your account.

Deletion

Request the deletion of your personal data, except where retention is required by law.

Objection

Object to data processing carried out on the basis of 317bet's legitimate interest.

Blocking

Request a temporary restriction on the use of your data while a correction or deletion request is being processed.

Portability

Request the portability of your data to another service provider, in the format defined by the ANPD.

Information

Be informed about which entities 317bet has shared your data with and why.

Withdrawal

Withdraw consent given for any data processing at any time, free of charge and without penalty.

To exercise any of these rights, please contact our team via live chat or by email privacidade@317bet.best. Requests are responded to within 15 business days.

1

Personal Data Controller

317bet, operator of the platform available at https://317bet.best, is the controller of the personal data collected under this Privacy Policy. As controller, 317bet is responsible for decisions regarding data processing, including the purposes for which data is used and the means by which it is handled.

This Policy applies to all services offered by 317bet, including sports betting (football, MMA, UFC, basketball NBB, and others), casino games (slots, live blackjack, jackpots, crash games), deposits and withdrawals via Pix, and all other features available on the platform.

Data Protection Officer (DPO): 317bet has appointed a Data Protection Officer responsible for receiving and handling privacy-related requests and complaints. The DPO can be contacted at privacidade@317bet.best.

2

Personal Data We Collect

317bet collects personal data at different points during your interaction with the platform. Below is a structured overview of the data categories collected and their sources.

2.1 Data Provided Directly by the User

  • Registration: full name, CPF, date of birth, email, mobile number, and home address.
  • Identity verification (KYC): copy of a government-issued ID (national ID, driver's license, or passport), a selfie for facial verification, and proof of address.
  • Financial data: bank account details, Pix keys, credit or debit card data used for deposits and withdrawals. Card data is tokenized and never stored in plain text.
  • Support communications: the content of live chat conversations, emails, and WhatsApp messages exchanged with the 317bet support team.

2.2 Automatically Collected Data

  • Usage data: pages visited, games accessed, bets placed, access times, and session duration.
  • Technical data: IP address, browser type and version, operating system, device model, and unique device identifiers.
  • Location data: approximate location inferred from IP address for regulatory compliance purposes.
  • Cookies and similar technologies: detailed in section 6 of this Policy.
Data Category Examples When It Is Collected
Identification Name, CPF, date of birth Registration
Contact Email, phone number, address Registration and updates
Documents National ID, driver's license, proof of address KYC Verification
Financial Pix key, tokenized banking data Deposits and withdrawals
Behavior Games accessed, bets placed Ongoing platform use
Technical IP, device, browser Each time you access the platform
3

How We Use the Data We Collect

Personal data collected by 317bet is used exclusively for the purposes described below. The platform does not use data for purposes incompatible with those disclosed at the time of collection.

3.1 Service Delivery

  • Creating, managing, and maintaining your 317bet account.
  • Processing deposits via Pix, bank slip, credit and debit card, PicPay, Mercado Pago, and TED.
  • Processing withdrawals and transfers to bank accounts and Pix keys held by the account holder.
  • Personalization of the platform experience based on preferred games and bets.
  • Providing customer support via live chat, WhatsApp, and email.

3.2 Security & Fraud Prevention

  • Identity verification to prevent unauthorized account access.
  • Detection and prevention of fraud, money laundering, and other illicit activities.
  • Monitoring of atypical financial transactions in accordance with regulatory requirements.
  • Fulfillment of compliance obligations and anti-money laundering requirements (AML/CFT).

3.3 Responsible Gambling

  • Identification of behavioral patterns that may indicate problem gambling.
  • Enforcement of deposit and session limits configured by the user.
  • Management of self-exclusions and compliance with gambling exclusion lists.

3.4 Communications & Marketing (With Consent)

  • Sending mandatory transactional communications: deposit confirmations, withdrawal notifications, and security alerts.
  • Sending marketing communications about 317bet promotions, bonuses, and updates — only to users who have consented to receive such communications.

3.5 Platform Improvement

  • Analysis of anonymized usage data to identify issues and opportunities for improvement on the platform.
  • Conducting A/B testing and user experience research.
4

Legal Bases for Processing (LGPD)

Brazil's General Data Protection Law requires that all personal data processing be grounded in a specific legal basis. 317bet relies on the following legal bases when processing its users' data:

  • Contract performance — for data required to deliver the services contracted by the user when creating an account and using the platform.
  • Legal obligation — for data required under Brazilian gambling legislation, financial regulations, and anti-money laundering rules.
  • Legitimate interest — for data used in fraud prevention, platform security, and ongoing service improvement, where those interests do not override the rights of data subjects.
  • Consent — for marketing communications and the use of non-essential cookies. Consent may be withdrawn at any time without affecting access to 317bet's services.
  • Credit protection — for financial analysis required to process transactions.

Important: withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal, nor does it restrict access to essential 317bet features that rely on other legal bases.

5

Data Sharing with Third Parties

317bet does not sell users' personal data. Data is shared only in the situations listed below, solely to enable platform operations or fulfill legal obligations.

5.1 Service Providers

317bet shares data with vendors that provide essential services to the platform's operation, including:

  • Payment processors — to enable deposits via Pix, bank slip, credit and debit card, PicPay, Mercado Pago, and TED. These providers receive only the data strictly necessary to process the transaction.
  • Game providers — companies such as Evolution Gaming, Pragmatic Play Live, and NetEnt receive only the minimum technical data required to operate games and audit results.
  • Identity verification services — specialized KYC companies that assist with document verification and fraud prevention.
  • Cloud infrastructure providers — for secure hosting of data and the platform.

All 317bet service providers are contractually required to handle received data with the same level of security and confidentiality demanded by this Policy.

5.2 Competent Authorities

317bet may share data with Brazilian regulatory, judicial, or law enforcement authorities when required by law, court order, or request from a competent authority. In such cases, data is provided only to the extent strictly necessary to comply with the request.

317bet never shares users' personal data with marketing companies, data brokers, or any third party for commercial purposes unrelated to the direct operation of the platform.

6

Cookies and Tracking Technologies

317bet uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and, with your consent, display personalized content.

6.1 Types of Cookies Used

  • Essential cookies — required for the platform's basic operation: maintaining authenticated sessions, processing transactions, and security settings. These cookies cannot be disabled without affecting access to the services.
  • Performance Cookies — collect information on how users interact with the platform (most visited pages, load times, errors encountered) to identify areas for improvement. Data is anonymized.
  • Functional Cookies — store user preferences such as language and display settings to personalize the experience on the platform.
  • Analytics cookies — used with consent for browsing behavior analysis and continuous improvement of the 317bet platform.

6.2 Cookie Management

You can manage your cookie preferences through the consent banner displayed on your first visit to the platform or through your browser settings. Disabling non-essential cookies does not prevent access to 317bet, but may limit some personalization features.

7

Data Security

317bet applies appropriate technical and organizational measures to protect users' personal data against unauthorized access, alteration, disclosure, or improper destruction. Key measures include:

  • 256-bit SSL encryption on all communications between the user and the platform.
  • Password storage using cryptographic hashing — 317bet never stores passwords in plain text.
  • Tokenization of sensitive financial data, such as credit card numbers.
  • Role-based access control (RBAC) for internal systems.
  • Continuous security monitoring and alerts for suspicious activity.
  • Periodic security audits conducted by specialized external firms.
  • Security incident response plan with notification to affected users in the event of a breach.

Your part matters too: use a strong, unique password for your 317bet account, enable two-factor authentication (2FA) in your dashboard, and never share your credentials with anyone. These simple steps significantly reduce the risk of unauthorized access.

8

Data Retention and Deletion

317bet retains users' personal data for as long as necessary to fulfill the purposes described in this Policy, including compliance with legal and regulatory obligations.

  • Active account data — retained for the full duration of the user's account on the platform.
  • Financial and transaction data — retained for a minimum of 5 years after account closure, in accordance with Brazilian tax legislation and anti-money laundering requirements.
  • KYC Documents — retained for a minimum of 5 years after account closure, in accordance with applicable regulations.
  • Support communication data — retained for 2 years after the conversation is closed, for quality management and dispute resolution purposes.
  • Non-essential cookie data — retained according to the expiration period of each cookie, generally between 30 days and 2 years.

Once the applicable retention periods expire, data is securely deleted or anonymized so that it can no longer be linked to a specific individual.

9

Data of Minors

317bet services are intended exclusively for users aged 18 and over. The platform does not intentionally collect personal data from minors. The registration process includes an age verification step, and any account identified as belonging to a minor is immediately closed.

If a legal guardian discovers that a child or adolescent created a 317bet account by providing false age information, please contact our support team immediately at privacidade@317bet.best. The team will treat the request as a priority, closing the account and deleting the minor's data.

Gambling is prohibited for anyone under 18 in Brazil. 317bet takes this commitment seriously and actively works with initiatives that protect minors in the digital environment.

10

International Data Transfers

Some service providers used by 317bet — such as cloud infrastructure providers and international game suppliers — may process data on servers located outside Brazil. When this occurs, 317bet ensures the transfer complies with the LGPD by adopting one of the following safeguards:

  • Transfer to countries with a level of data protection recognized as adequate by the National Data Protection Authority (ANPD).
  • Execution of standard contractual clauses for data protection with the data recipient.
  • Adoption of internationally recognized compliance certifications or seals.

For specific information about international transfers carried out by 317bet, please contact us at privacidade@317bet.best.

11

How to Exercise Your Rights

To exercise any of the rights guaranteed under the LGPD — access, correction, deletion, portability, objection, blocking, information on sharing, or withdrawal of consent — follow the steps below:

  • Through your account dashboard: some requests, such as updating your profile information and managing communication preferences, can be made directly from your 317bet account dashboard.
  • Via live chat: available 24 hours a day on the platform. An agent will log the request and forward it to the DPO.
  • By email: send your request to privacidade@317bet.best with the subject line "LGPD Request", including your full name, CPF, and a description of the right you wish to exercise.

The response period for LGPD rights requests is up to 15 calendar days. In cases requiring more detailed analysis, 317bet will notify the user of the need for additional time and the reasons for it.

If you believe your rights have not been properly addressed by 317bet, you may file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), the regulatory body responsible for enforcing LGPD compliance in Brazil.

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Changes to This Privacy Policy

317bet may update this Privacy Policy periodically to reflect changes in data processing practices, new legal requirements, or improvements to the platform's services.

Users will be notified of material changes via their registered email at least 7 days before the new terms take effect. The date of the last update is displayed at the top of this page and in the footer of this section.

Continued use of the 317bet platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you may request account closure before the effective date, which will not affect any rights acquired during your prior period of use.

Current version: this Privacy Policy was last updated on January 1, 2026. We recommend checking this page periodically to stay informed about how 317bet handles your data.

13

Contact & Data Protection Officer (DPO)

For any questions, requests, or complaints regarding the processing of your personal data by 317bet, please reach out through the channels below:

  • Data Protection Officer (DPO): privacidade@317bet.best
  • General support: suporte@317bet.best
  • Live chat: available 24 hours a day on the 317bet platform, with a response time of under five minutes.
  • WhatsApp: for quick questions about privacy and data management.

LGPD rights requests must be sent to the DPO's email with the subject line "LGPD Request" and must include your full name, CPF, and a detailed description of the request. The response deadline is up to 15 calendar days.

National Data Protection Authority (ANPD): if you believe 317bet has not properly handled a request relating to your personal data, you may file a complaint directly with the ANPD at gov.br/anpd. 317bet cooperates fully with investigations conducted by the regulatory authority.

Your Data Protected. Your Fun Guaranteed.

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Responsible Gambling at 317bet

Beyond protecting your data, 317bet looks after your well-being while you play.

Deposit Limit

Set a daily, weekly, or monthly limit to control how much you spend on entertainment.

Self-Exclusion

Pause your account temporarily or permanently at any time, with immediate effect and no red tape.

18+ Only

Mandatory age verification at registration. Strictly prohibited for users under 18, no exceptions.

Help Available

CVV: call 188. Gamblers Anonymous: jogoanonimo.org.br. Free and confidential resources available.

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